With this information, Customer Support will do everything they can to help recover your account. There are very rare cases when the reward system has a glitch. Even if your game closes for any reason before you can press the Collect button, the Coins will still be added to your account. The information about the last 2 purchases On rare occasions, the Bonus Vaults notification might not pop up.The approximate number of virtual coins that you had on the account.A description of the profile picture(s) that were on your account.The Friend Code that currently appears on your device (if you see a new one).If you did not link to Facebook before the account disappeared, please contact Customer Support and share as much of the information below as possible.Ĭontact Customer Support and share as much of the following information as possible: The existing account on the device will be overwritten by the account that is being imported using Facebook.Īs a reminder, to recover an account, it must have been linked to Facebook.

Confirm that you wish to import the Facebook-linked account.If requested, enter your Facebook info.If you didn't link to Facebook, contact Customer Support. Sign in to your account through Facebook. With our great selection top slot bonuses, and unbeatable customer service, find a better online slots experience Get Ready for Fun and Excitement Email.

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